Support

Get in touch: [email protected]. We reply within 2 business days.

FAQ

How do I connect my kid's phone?
On a parent's phone: Settings → Family → Connect a kid's device. On the kid's device: "This device belongs to a kid" → scan the QR code.

I forgot the parents' PIN.
Email support from the family account's email address.

How do I delete my data?
Settings → Danger zone → Delete family, or Settings → Account → Delete my account.

How do I cancel Jarvy Plus?
In your App Store or Google Play subscriptions.